Skip to content

Edge Gateway

The Edge Gateway server contains the following log files, mainly related to the recording:

Recording service:

  • /var/log/syslog
  • These are the lines corresponding to the “CARE_recording_server” and “CARE_Session” programs.
  • Various information related to the processing of user actions and alerts are logged. Some information about video encoding is also recorded.

Resources:

  • /var/log/auth.log (prefixed by sshd-ipdivacare)

RDP resources:

  • /var/log/syslog (prefixed by ipdivasafexrdp)
  • Some information is logged in /var/log/ipdiva/xrdp-safe.log.

Web resource:

  • /var/log/syslog (prefixed by cleanroomwebrecord)

Direct SSH recording:

  • /var/log/syslog

Agent installation/uninstallation:

  • /var/log/ipdiva/gwController.log
  • Additional log containing the output of the commands used for installation. It is located at: /var/log/ipdiva/careagentinstall.log

Edge Gateway connection:

  • /var/log/IPdivaGateway.log (prefixed by IPdivaGateway-Instance)
  • Connection information for the various instances present on the Edge Gateway (LDAP, Gateway, and HTML5 instances).
  • Information about establishing connections to resource servers,
  • Information about accessing web pages for web resources/reverse proxies,
  • Information about IN/OUT tunnels,
    • /var/log/syslog
    • Contains system messages and general information about server activities,
    • Some logs present in the /var/log/IPdivaGateway.log file are also present,

HTML5 connections:

  • /var/log/tomcat10/catalina.out
  • Contains information related to the HTML5 connection (connection, disconnection, keyboard layout, disk redirection, wallpaper redirection, etc.)